Lloyds Banking Group has confirmed 9,000 job losses and 200 branch closures as it moves to bolster its digital banking offering.
The bank - part-owned by the taxpayer - said the cuts would take place over the next three years as customers habits continued to shift towards online banking services.
Lloyds had previously shed 45,000 jobs since its bailout at the height of the banking crisis.
The news was contained in its latest results which showed a nine-month profit before tax of £1.61bn - flat on the same period last year.
Lloyds said the figure included an extra £900m provision for the costs associated with the payment protection insurance mis-selling scandal.
Sky News reported on Monday night that Lloyds and other major banks were all planning to put aside extra funds, giving them a combined provision of more than £22bn.
Lloyds accounts for half the total.
The job cuts announced by Lloyds represent around 10% of its current workforce of 88,000 and form part of its plans to "digitise" the bank, adding that it wants to simplify the business and be more efficient.
Earlier this year, the British Bankers' Association published research showing that UK-based customers conducted almost 40 million mobile and internet banking transactions each week in 2013, a huge increase on the previous year.
The branch closures will mainly affect urban areas where there are already high concentrations of Lloyds branches.
Chief executive Antonio Horta-Osorio said: "Over the last three years the successful delivery of our strategy has ensured that we have become a safe, highly efficient, UK-focused retail and commercial bank.
"The next phase of our strategy will use these strong foundations as a basis for meeting the rapidly-changing needs of our customers, and sets out how we will grow the business in a way that will deliver increasing and sustainable returns for our shareholders."
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